case studies
proof,
not promises.
delivery stories across security, web, mobile, and automation projects.
SOC2 Type II Readiness in 10 Weeks — First-Time Pass
challenge
A seed-stage SaaS company needed SOC2 Type II certification to move forward with their first enterprise prospect. They had no formal compliance processes, minimal documentation, and a small engineering team already stretched thin with product work.
solution
We conducted a control gap assessment across their AWS environment, built a set of tailored security policies, and implemented automated evidence collection for their core infrastructure. The team was guided through the entire audit preparation process.
results
- Passed SOC2 Type II audit on the first attempt in 10 weeks
- Created and documented 12 security policies from scratch
- Automated evidence collection for key infrastructure controls
- Reduced ongoing compliance maintenance to a manageable weekly review
Disaster Recovery Setup for a Growing Platform
challenge
A SaaS platform serving around 30 clients had no formal disaster recovery plan. Their infrastructure ran in a single availability zone with manual backup processes and no documented recovery procedures.
solution
We designed and implemented a basic multi-AZ failover setup, created automated backup verification, and wrote incident response playbooks covering their most critical failure scenarios. Recovery procedures were documented and tested.
results
- Established documented disaster recovery procedures for the first time
- Reduced estimated recovery time from unknown hours to under 30 minutes
- Implemented automated daily backup verification with alerting
- Created incident response playbooks for top 5 failure scenarios
35% Reduction in Security Alert Noise via Automated Triage
challenge
A small engineering team was managing security alerts manually, spending significant time each week investigating false positives from their monitoring tools. There was no structured process for triaging or escalating alerts.
solution
We analyzed their existing alert patterns, configured automated filtering rules based on historical data, and built a structured triage workflow that categorized alerts by severity and relevance before they reached the team.
results
- 35% reduction in alerts requiring manual investigation
- Structured triage workflow reduced average response time significantly
- Built 8 automated investigation playbooks for common alert types
- Team reported spending less time on routine security tasks each week
From No Online Presence to Google Local Pack in 6 Weeks
challenge
A cafe with two locations in Melbourne had no website and relied entirely on foot traffic and Instagram. Competitors with basic websites were appearing in local search results while this cafe was invisible online.
solution
We built a mobile-first website with an online menu, Google Maps integration, click-to-call, and local SEO configured for 'best coffee near me' style searches. Google Business Profile was set up and optimised alongside the site.
results
- Website live within 12 days of kickoff
- Appeared in Google local search results within 6 weeks
- Owner reported approximately 40% increase in new customer walk-ins over 3 months
- Online contact form generating regular enquiries for event bookings
Booking App Reduced No-Shows by 30% for a Dental Practice
challenge
A family dental practice was managing all appointments by phone, experiencing frequent no-shows and missed calls outside of business hours. Front desk staff were spending hours per week on scheduling and manual reminders.
solution
We built a cross-platform iOS and Android booking app with automated SMS and email appointment reminders, online rescheduling, and a simple patient portal. Staff could manage the schedule through a companion admin dashboard.
results
- No-show rate dropped from approximately 18% to around 12% within 2 months
- Over 60% of appointments now booked through the app without phone calls
- Front desk phone time for scheduling reduced by roughly 5 hours per week
- App Store and Google Play listings live within 10 weeks of project start
Automated Client Pipeline Saved 12+ Hours Per Week
challenge
A UK-based content creator with a growing coaching business was manually responding to enquiries, scheduling discovery calls, sending invoices, and managing email follow-ups. Most of the week was spent on admin rather than creating content or coaching.
solution
We built an end-to-end automation workflow using n8n: enquiry form submission triggered CRM entry, personalised email sequence, calendar booking link, and automatic invoice generation on payment. Social media content was queued via a scheduling pipeline.
results
- Reclaimed 12+ hours per week previously spent on manual admin tasks
- Lead response time dropped from 24 hours to under 5 minutes via automated replies
- Discovery call bookings increased 20% in the first month after automation went live
- Zero missed follow-ups since workflows launched — previously a regular problem
want results like these?
every engagement starts with a free assessment call. let's talk about your challenges.